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Review BeeYou’s terms for secure, compliant delivery. Learn client responsibilities, liability policies & payment guidelines.
Introduction & Agreement
Introduction & Agreement
Welcome to BeeYou Solutions LLC. These Terms and Conditions (“Terms”) outline the rules and responsibilities that govern your use of our courier and delivery services. By engaging BeeYou for medical, financial, or general courier needs, you agree to comply with these Terms. Our goal is to maintain transparency, trust, and professionalism in every client relationship. Please read these Terms carefully, as they are designed to protect both our clients and our company by ensuring clarity, fairness, and compliance with industry regulations.
Scope of Services
Scope of Services
BeeYou provides a range of courier services, including but not limited to: transportation of medical specimens, pharmaceutical supplies, financial documents, legal papers, and personal deliveries. All services are subject to availability, scheduling, and regulatory compliance requirements. BeeYou reserves the right to refuse delivery of prohibited, unsafe, or improperly packaged items. Examples of restricted items include hazardous materials (outside of certified handling protocols), illegal substances, or packages without proper labeling. By submitting items for delivery, clients confirm that they have the right to transport those items and that they comply with all relevant laws.
Client Responsibilities
Client Responsibilities
Clients play a critical role in ensuring smooth and safe deliveries. It is the responsibility of the client to:
Provide accurate pickup and drop-off details.
Ensure items are securely packaged, labeled, and ready for pickup.
Disclose any special handling requirements (temperature-sensitive, fragile, or confidential materials).
Provide access to delivery locations at agreed times.
Failure to meet these responsibilities may result in delivery delays, additional fees, or refusal of service. BeeYou is not responsible for errors caused by incomplete or inaccurate information provided by the client.
Liability & Limitations
Liability & Limitations
BeeYou Solutions is committed to providing safe and secure courier services. However, our liability is limited under the following terms
Direct Liability
BeeYou is responsible only for losses or damages caused directly by our negligence during transport.
Exclusions
We are not liable for delays caused by factors outside our control, such as weather, traffic, emergencies, or third-party interference.
Packaging Responsibility
Clients are responsible for ensuring items are packaged securely. BeeYou will not assume liability for damages resulting from inadequate packaging.
Payment Terms
Payment Terms
Payment for services is due upon completion of delivery unless prior arrangements are made. BeeYou accepts a range of payment methods and provides invoices for business clients. Invoices must be settled within the agreed period (typically within 15 days). Late payments may result in additional fees or suspension of services. Any disputes regarding billing should be raised promptly by contacting our support team.
Updates, Modifications & Governing Law
Updates, Modifications & Governing Law
BeeYou Solutions reserves the right to update or modify these Terms at any time. Clients will be notified of material changes via email or website updates. Continued use of our services after changes are published constitutes acceptance of the updated Terms. These Terms are governed by the laws of the State of Illinois, without regard to conflict-of-law principles. By using BeeYou’s services, you consent to jurisdiction in the courts of Illinois for any disputes.
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